Seasonal & Regular Commission Sales - Town Center at Boca Raton

Nordstrom•Boca Raton, FL

7d•Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees for Town Center at Boca Raton. This professional sales role focuses on delivering excellent customer service, building lasting customer relationships, meeting sales goals, and creating an experience that encourages customers to return. Depending on the department, employees may help customers shop for women's apparel, shoes, men's apparel, kids' apparel and shoes, jewelry, handbags, accessories, or luggage. The role may also involve occasional support for other departments. Employees are expected to provide personalized styling and product guidance, build a personal customer base through in-store interactions and digital tools, and follow up after purchases. They help keep the department customer-ready, stay informed about products and trends, and contribute to a positive and productive team environment. Schedules vary with business needs and may include evenings, weekends, holidays, and event shifts.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Provide department-specific product recommendations and customer assistance, such as styling, fit and sizing guidance, or education about product features and craftsmanship.