Seasonal & Regular Commission Sales - Easton Town Center

Nordstrom • Columbus, OH

13h • Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees at Easton Town Center. This professional sales role focuses on providing excellent customer service, building customer relationships, developing fashion and product expertise, and meeting personal sales goals. Sales employees help customers feel good and look their best across departments including Women's Apparel, Shoes, Men's Apparel, Kids Apparel & Shoes, and Jewelry, Handbags, Accessories & Luggage. Lingerie uses a supplemental job description.

Employees provide personalized product, styling, and fit guidance; build a personal customer base through in-store interactions, outreach, and digital tools; and follow up to encourage customer loyalty and repeat business. They maintain a customer-ready department, stay informed about merchandise and trends, and contribute to a productive team environment. Schedules vary according to business needs and may include evenings, weekends, holidays, events, and occasional support for other departments.

The position requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use. Employees handle bulky or awkward items, including reaching above the head, and regularly lift up to 10 pounds and occasionally up to 25 pounds. Commission typically ranges from 3% to 14.5% for apparel, shoes, and accessories; commission for Beauty and Men's Fragrance sales roles is typically 3%.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to maintain continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and awkwardly shaped items, including reaching above the head to lift them.
• Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback that earns customer trust and drives loyalty.
• Set and achieve personal sales goals and remain accountable for results.
• Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Communicate openly, contribute to a positive team environment, and help the department stay productive.
• Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book customer-tracking tool.
• Provide department-specific product, styling, fit, and sizing guidance to customers.
• Work varied hours based on business needs, including evenings, weekends, holidays, and peak periods, and occasionally support other departments.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• Potential eligibility for performance-based incentives or bonuses.
• 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.

What This Job Offers

• Education Level: No Education Listed