Seasonal Commission Sales - Home Department - Easton Town Center

Nordstrom • Columbus, OH

3d • Onsite

About The Position

This seasonal professional sales role in Nordstrom’s Home department focuses on delivering exceptional customer service, building customer relationships, and meeting personal sales goals. The salesperson provides personalized recommendations across bedding, bath, kitchen, tabletop, décor, and gift categories, using product knowledge, design awareness, and a consultative sales approach to help customers find solutions that match their style, needs, and lifestyle. The role supports customers through life events and home updates, including moving, entertaining, seasonal changes, and redecorating.

The position includes in-store customer service and outreach using digital selling tools, maintaining a customer base, and following up after purchases. It also involves keeping the department customer-ready through stocking, re-merchandising, markdowns, merchandise recovery, and participation in bi-annual inventory counts. Hours vary according to business needs and include evenings, weekends, holidays, or event shifts. Occasional flexibility to support other departments may be required.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and awkwardly shaped merchandise, including reaching and lifting items above the head; regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Provide honest, confident feedback and personalized recommendations to build trust and customer loyalty.
• Set and achieve personal sales goals and remain accountable for results.
• Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
• Stay current on product knowledge and trends to serve as a trusted resource.
• Support the team, communicate openly, contribute to a positive team environment, and help keep the department productive.
• Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
• Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability insurance.
• Merchandise discount and EAP resources.
• Position may be eligible for performance-based incentives or bonuses.
• 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.

What This Job Offers

• Education Level: No Education Listed