Seasonal Commission Sales - Home Department - Easton Town Center

Nordstrom•Columbus, OH

16h•Onsite

About The Position

At Nordstrom, Commission Sales employees contribute to the company’s customer-service culture by delivering excellent service, working effectively with teammates, and meeting sales goals. This professional sales role offers commission earning potential and is suited to people who enjoy fashion, relationship-building, and creating memorable customer experiences. In the Home department, you help customers create spaces they love by offering personalized recommendations across bedding, bath, kitchen, tabletop, décor, and gift categories. You use product knowledge, design awareness, and a consultative sales approach to identify solutions that suit customers’ styles, needs, and lifestyles. You build lasting relationships and follow up with customers through life events such as moving, entertaining, seasonal updates, and redecorating. The schedule varies by week according to business needs and may include evenings, weekends, holidays, and event shifts. The role may occasionally require flexibility to support other departments. The position is seasonal and commission-based. The stated hourly pay range is $12.00–$12.00; commission varies by merchandise sold. The position may also be eligible for performance-based incentives or bonuses. Benefits and eligibility depend on location, job level, classification, and length of employment.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of meeting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort using technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, and recovering merchandise; participate in the bi-annual inventory count.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Work a flexible schedule that meets business needs, including evenings, weekends, and peak periods.
Build customer relationships through follow-up using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Occasionally support other departments as needed.