Seasonal Client Associate - Easton Town Center

TravisMathew • Columbus, OH

1d

About The Position

TravisMathew is a premium apparel brand specializing in lifestyle performance clothing. The Client Associate maintains the in-store sales and service experience and promotes a sales culture to help the retail store achieve or exceed sales, key performance indicators, and profitability goals. The role involves serving clients, supporting repeat business, maintaining product knowledge, and contributing to a welcoming, organized, and productive store environment.

Requirements

• At least 1 year of experience in a client-services-related capacity.
• Proficiency in Microsoft applications.
• Proficiency in point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate when applicable.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

• Provide approachable and efficient sales and service on the sales floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
• Follow client service standards and company policies and procedures.
• Foster a friendly, open, and inviting environment for in-store guests.
• Support a work environment focused on teamwork and productivity.
• Maintain cleanliness and organization of the store, including the front of house and stock space.

What This Job Offers

• Education Level: No Education Listed