Seasonal & Regular Commission Sales - Easton Town Center

Nordstrom•Columbus, OH

6d•Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees at Easton Town Center. This professional sales role focuses on delivering excellent customer service, building customer relationships, meeting sales goals, and creating a shopping experience that brings customers back. Depending on the department, employees help customers with apparel, shoes, lingerie, kids’ products, jewelry, handbags, accessories, or luggage. They provide personalized product and styling guidance, assist with fit and sizing, and help customers select items suited to their needs and preferences. Sales employees use Nordstrom’s 5-Point Selling Standard, build personal customer bases through in-store and digital outreach, and follow up with customers after purchases. They help keep their departments customer-ready, stay current on products and trends, and contribute to a positive and productive team environment. Schedules vary with business needs and may include evenings, weekends, holidays, and peak periods. Employees may occasionally support other departments. The position is paid by commission, with apparel, shoes, and accessories sales typically ranging from 3% to 14.5%; Beauty and Men’s Fragrance sales roles typically receive 3%. Pay offers depend on location and job-related knowledge, skills, and experience. The position may also be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Give customers honest, confident style and fit feedback to earn trust and drive loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book tool.
Provide department-specific product, styling, sizing, and fit assistance to customers.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.