Commission Sales - Kids' Apparel & Shoes - The Woodlands

Nordstrom•The Woodlands, TX
•Onsite

About The Position

This professional sales role in Kids’ Apparel & Shoes focuses on delivering excellent customer service, meeting personal sales goals, and building lasting customer relationships. The employee creates a welcoming shopping experience for parents, children, and gift shoppers; provides sizing and style guidance; and assists expecting and new parents with baby essentials, including shoes and baby gear. The role offers commission-based earning potential, with apparel, shoes, and accessories commissions typically ranging from 3% to 14.5%.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped merchandise, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to earn trust and customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
  • Maintain current product and trend knowledge to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Work a flexible schedule to meet business needs, including evenings, weekends, holidays, events, and peak periods; occasionally support other departments.
  • Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
  • Assist customers with kids’ apparel and shoe sizing, styling, and baby essentials.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • Potential eligibility for performance-based incentives or bonuses.
  • 401(k).
  • PTO accruals and holidays.
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