Seasonal & Regular Commission Sales - Kids' Apparel & Shoes - Old Orchard Center

Nordstrom•Skokie, IL

16h•Onsite

About The Position

This is a professional commission sales role in Kids' Apparel & Shoes at Nordstrom. The employee creates a fun, welcoming shopping experience for parents, children, and gift-shoppers by providing customer service, style and fit guidance, and product expertise. The role includes helping expecting and new parents navigate baby essentials, building customer relationships, and working toward personal sales goals. Hours vary according to business needs, and the position may require flexibility to support other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical requirements of the role, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and use of hands; handling bulky or awkward items and reaching to lift items overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Maintain current product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department remain productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work varied hours to meet business needs, including evenings, weekends, holidays, events, and peak periods.
Provide occasional support to other departments.