Seasonal Commission Sales - Accessories - Michigan Avenue

Nordstrom•Chicago, IL

About The Position

This seasonal commission sales role is in Nordstrom’s Jewelry, Handbags, Accessories & Luggage department at Michigan Avenue. The employee provides attentive customer service, uses fashion and product expertise to recommend accessories suited to customers’ style and needs, and works toward personal sales goals. The role involves building customer relationships through in-store interactions, outreach, and digital selling tools, as well as maintaining a customer-ready department and contributing to a positive, productive team environment. Hours vary according to business needs, including evenings, weekends, holidays, and event shifts; occasional flexibility to support other departments may be needed.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn trust and encourage customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Maintain current product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, and event shifts, and occasionally support other departments.