Seasonal Commission Sales - Men's & Women's Shoes - Menlo Park

Nordstrom•Edison, NJ

7d•Onsite

About The Position

Nordstrom is hiring for a seasonal commission sales role in Men's & Women's Shoes. The position focuses on providing personalized service and product expertise to help customers find footwear, build relationships, and create a seamless shopping experience. Sales employees contribute to Nordstrom's customer-service culture, meet sales goals, and help customers feel good and look their best. The role includes delivering Nordstrom's 5-Point Selling Standard, building a personal customer base through in-store interactions and digital tools, providing style and fit guidance, and following up after purchases. Employees also maintain a customer-ready department, stay current on products and trends, and collaborate with the team. Hours vary according to business needs, including evenings, weekends, holidays, and event shifts; occasional support of other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build lasting customer relationships using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Help customers find footwear through personalized service and product expertise, curated selections, fit assistance, and buckling and lacing.
Commit to a flexible schedule based on business needs, including evenings, weekends, holidays, peak periods, and event shifts.
Provide occasional flexibility to support other departments.