Commission Sales - Active - The Woodlands

Nordstrom•The Woodlands, TX

5d•Onsite

About The Position

At Nordstrom, Commission Sales employees contribute to the company’s customer-service culture and reputation by delivering excellent service, working as teammates, and meeting sales goals. This professional sales role offers commission-based earning potential. In Women’s Apparel, the employee helps customers build wardrobes for everyday life and special occasions by listening to their needs, offering styling suggestions, following up about suitable new arrivals, and advising on fit, fashion trends, alterations, and tailoring. The role centers on delivering Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. Employees build personal customer bases through in-store interactions, outreach, and digital tools, and use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to support ongoing customer relationships. The position also includes maintaining a customer-ready department, staying current on merchandise and trends, and contributing to a productive team environment. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts. Occasional flexibility to support other departments may be required. The physical requirements include continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward merchandise, including reaching overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds. Apparel, shoes, and accessories commission rates typically range from 3% to 14.5%. Pay offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefit eligibility may depend on location, job level, classification, and length of employment.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing and reaching, frequent hand use, handling bulky or awkward merchandise, and lifting up to 10 pounds regularly and up to 25 pounds occasionally.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in each customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up and build lasting customer relationships.
Work a flexible schedule to meet business needs, including evenings, weekends, and peak periods; occasionally support other departments.