Commission Sales - Active - The Woodlands

Nordstrom•The Woodlands, TX
•Onsite

About The Position

Nordstrom is hiring a Commission Sales employee for Women's Apparel. The role focuses on delivering excellent customer service, building customer relationships, providing fashion and fit guidance, and meeting personal sales goals. Employees use Nordstrom's 5-Point Selling Standard and follow-up practices to create a positive customer experience and encourage repeat business. The role also supports department operations by maintaining merchandise presentation and readiness, staying current on products and trends, and contributing to a productive team environment. Hours vary based on business needs and may include evenings, weekends, holidays, events, and occasional support for other departments. The role involves frequent movement and handling merchandise throughout each shift. Commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%, depending on merchandise sold. The position may also be eligible for performance-based incentives or bonuses.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped merchandise, including reaching overhead to lift items.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest style and fit feedback, styling suggestions, and recommendations that build customer trust and loyalty.
  • Set, pursue, and meet personal sales goals while remaining accountable for results.
  • Maintain a customer-ready department by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
  • Stay informed about product knowledge and fashion trends.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book customer-tracking tool.
  • Work a flexible schedule that may include evenings, weekends, holidays, events, and occasional support for other departments.

Benefits

  • Medical, vision, and dental coverage
  • Retirement benefits, including a 401(k)
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • May be eligible for performance-based incentives or bonuses
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