Commission Sales - Home Department - Roosevelt Field

Nordstrom•Garden City, NY

6d•Onsite

About The Position

This is a professional commission sales role in Nordstrom’s Home Department at Roosevelt Field. The associate helps customers feel good and look their best by delivering Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. The role involves building customer relationships and a personal customer base, providing style and fit guidance, meeting sales goals, maintaining product knowledge, and helping keep the department productive and customer-ready. Associates use in-store interactions, outreach, digital selling tools, Nordy Club enrollment, and a Personal Book to build lasting customer relationships. Follow-up includes the 2-2-2 Method: contacting customers 2 days, 2 weeks, and 2 months after a purchase. The position requires a flexible schedule to meet business needs, including evenings, weekends, and peak periods. Compensation is listed as $17.25 per hour, with commission that varies by merchandise category; the role may also be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching for and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery; participate in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build customer relationships through the 2-2-2 follow-up method, Nordy Club enrollment, and use of a Personal Book.
Work a flexible schedule that meets business needs, including evenings, weekends, and peak periods.