Commission Sales - Home Department - Burlington

Nordstrom•Burlington, MA

4d•Onsite

About The Position

At Nordstrom, Commission Sales employees contribute to the company’s service culture and reputation by providing excellent customer service, working as a team, and meeting sales goals. This professional sales role offers commission-based earning potential. In the Home Department, employees help customers create spaces they love by providing personalized recommendations across bedding, bath, kitchen, tabletop, décor, and gift categories. They use product knowledge, design awareness, and a consultative sales approach to identify solutions suited to each customer’s style, needs, and lifestyle, and build relationships through service and follow-up. The position includes a variable schedule based on business needs, including evenings, weekends, and holiday or event shifts. Occasional flexibility to support other departments may be required. Applications are accepted on an ongoing basis.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, and reaching; frequent hand use for grasping, fine manipulation, pushing, and pulling; handling bulky and awkward items and lifting them overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Maintain current product and trend knowledge to serve as a trusted style resource.
Contribute to a positive team environment, communicate openly, and help the department stay productive.
Build customer relationships and predictable business using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule to meet business needs, including evenings, weekends, and peak periods.