Seasonal & Regular Commission Sales - Shoes - The Woodlands

Nordstrom•The Woodlands, TX

10d•Onsite

About The Position

Nordstrom is hiring for a professional commission sales role in Shoes. The position focuses on delivering customer service, building relationships, meeting sales goals, and helping customers find footwear through personalized service and product expertise. Sales associates work with fit specialists and the stockroom to provide a smooth customer experience, including understanding customer preferences, presenting curated selections, and assisting with fit, buckling, and lacing. Associates are expected to deliver Nordstrom’s 5-Point Selling Standard, build a personal customer base through in-store interactions and digital tools, provide style and fit feedback, and follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book. They also help keep the department customer-ready and contribute to a productive, positive team environment. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts. Occasional flexibility to support other departments may be required. The role requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use. Employees handle merchandise, including bulky or awkward items, lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift and frequently bend, twist, squat, flex, and reach.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped merchandise, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, and event shifts.
Occasionally provide support to other departments as needed.
Assist customers with footwear selection and fit, including buckling and lacing.