Seasonal Commission Sales - Kids' Apparel & Shoes - Downtown Seattle

Nordstrom•Seattle, WA

6d•Onsite

About The Position

At Nordstrom, employees contribute to the company’s service culture and reputation by providing excellent customer service, working as teammates, and meeting sales goals. This professional sales role focuses on fashion, relationship-building, and creating customer experiences that encourage repeat visits. In Kids Apparel & Shoes, the employee creates a welcoming shopping experience for parents, children, and gift shoppers. The role includes building rapport, providing sizing guidance, developing long-term customer relationships, and helping expecting and new parents with baby essentials, including shoes and baby gear. The position involves commission-based sales. The stated hourly pay is $21.90. Apparel, shoes, and accessories commissions typically range from 3% to 14.5%. Hours vary by week according to business needs, including evenings, weekends, and holiday or event shifts; occasional support for other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort using technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Give honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Maintain product and trend knowledge to serve as a trusted style resource.
Support the team, communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships through the 2-2-2 follow-up method, Nordy Club enrollment, and use of the Personal Book customer-tracking tool.
Provide sizing guidance and help parents and gift shoppers; assist expecting and new parents with baby essentials, shoes, and baby gear.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.