Commission Sales - Lingerie - Houston Galleria

Nordstrom•Houston, TX
•Onsite

About The Position

At Nordstrom, customers build the brand, and employees contribute to its culture and reputation through excellent service, teamwork, and meeting sales goals. This professional sales role offers commission-based earning potential. The Lingerie Salesperson brings fashion, fit, and styling expertise to help customers feel confident and comfortable, building a loyal customer base through personalized in-store and digital interactions. The role includes conducting bra fittings in fitting rooms by measuring customers and providing fit and style guidance; Nordstrom provides training on the fitting process. Salespeople follow Nordstrom’s 5-Point Selling Standard, build relationships and customer loyalty, meet personal sales goals, maintain product knowledge, and keep the department customer-ready. Team members must be flexible to support business needs, including varied shifts and occasional assistance to other departments.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach and a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, and reaching; frequent hand use for grasping, fine manipulation, pushing, and pulling; handling bulky or awkward items and reaching or lifting them overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Conduct bra fittings in fitting rooms by measuring customers and providing appropriate fit and style guidance.
  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to earn customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
  • Work a flexible schedule based on business needs, including evenings, weekends, peak periods, and holiday or event shifts.
  • Occasionally support other departments as needed.

Benefits

  • Medical and vision insurance options
  • Dental insurance
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Position may be eligible for performance-based incentives or bonuses
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