Commission Sales - Lingerie - Houston Galleria

Nordstrom•Houston, TX
•Onsite

About The Position

Nordstrom is hiring a Lingerie Salesperson to provide personalized customer service and meet sales goals. The role focuses on fashion, fit, and styling, including bra fittings and guidance that support customer confidence and comfort. The salesperson builds customer relationships and loyalty through in-store and digital interactions, product knowledge, follow-up, and personalized outreach. The position also helps keep the department customer-ready by stocking, re-merchandising, completing price markdowns, recovering merchandise, and participating in bi-annual inventory counts. Employees work a schedule that varies according to business needs, including evenings, weekends, holidays, and event shifts, and may occasionally support other departments.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach and a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to meet the physical requirements of the role, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward merchandise; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Conduct bra fittings in the fitting room by measuring customers and providing fit and style guidance; Nordstrom provides training on the fitting process.
  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to earn customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, completing price markdowns, recovering merchandise, and participating in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help the department stay productive.
  • Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
  • Work varied hours based on business needs, including evenings, weekends, holidays, event shifts, and peak periods.

Benefits

  • Medical, vision, and dental coverage options
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life insurance and disability coverage
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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