Commercial Specialty Service Manager- New Orleans (Commercial)

ServiceMaster Elite Cleaning Services•Metairie, LA

About The Position

ServiceMaster Clean is seeking a hands-on, organized leader to manage field operations for its specialty services division across the New Orleans metro area. The division provides post-construction cleaning, floor care, carpet care, and pressure washing. The manager leads the crews responsible for delivering the services sold by the sales team, coordinating job planning, staffing, scheduling, quality, budgets, equipment readiness, and safety.

Requirements

  • At least 3 years of experience in commercial cleaning, restoration, flooring, or construction.
  • 1–2 years of experience leading a crew or team.
  • Hands-on knowledge of floor care, carpet care, and/or post-construction cleaning.
  • Ability to work with a budget, not just run a job.
  • Strong communication skills and ability to manage multiple sales representatives and job requests at once.
  • Valid driver’s license, clean driving record and background, and reliable transportation.
  • Minimum age of 18.

Responsibilities

  • Review each new job with the sales representative who sold it, including the budget, labor hours, materials, and scope, before scheduling.
  • Staff and schedule crews according to their skills and specialties.
  • Lead, coach, and develop field Supervisors, Leads, and Technicians.
  • Conduct quality-assurance inspections and sign off on work before customer approval.
  • Keep jobs on budget by tracking labor and materials against costs and identifying variances early.
  • Manage equipment readiness and safety compliance.
  • Support crew development.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Paid holidays
  • Room to advance
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