Commercial Specialty Service Manager- Baton Rouge (Commercial)

ServiceMaster Elite Cleaning Services•Baton Rouge, LA

About The Position

ServiceMaster Clean is seeking a hands-on, organized leader to manage the field operations of its specialty services division. The role leads crews providing post-construction cleaning, floor care, carpet care, and pressure washing across the New Orleans metro area. The manager coordinates with sales representatives to review job scope, budgets, labor hours, and materials before scheduling, then staffs and schedules crews according to their skills and specialties. The manager also leads and develops field supervisors, leads, and technicians; performs quality inspections; monitors job costs; and oversees equipment readiness and safety compliance.

Requirements

At least 3 years of experience in commercial cleaning, restoration, flooring, or construction.
1–2 years of experience leading a crew or team.
Hands-on knowledge of floor care, carpet care, and/or post-construction cleaning.
Comfort working with budgets.
Strong communication skills and ability to manage multiple sales representatives and job requests at once.
Valid driver’s license, clean driving record and background, and reliable transportation.
Minimum age of 18 years.

Responsibilities

Review each new job with the sales representative who sold it, including the budget, labor hours, materials, and scope, before scheduling.
Staff and schedule crews according to their skills and specialties.
Lead, coach, and develop supervisors, leads, and technicians in the field.
Conduct quality assurance inspections and sign off on work before customer sign-off.
Track labor and materials against job costs, keep jobs on budget, and identify variances early.
Ensure equipment readiness and safety compliance.
Develop crews.