Commercial Services Specialist II (Manheim) $2,500 sign on bonus!
About The Position
At Manheim, a Cox Automotive company, the Commercial Services Specialist II provides operational support throughout vehicle sales. The role maintains accurate vehicle information, supports customers, and coordinates with internal teams to keep transactions moving smoothly from start to finish. The position is onsite at a specified Cox location, has a day shift, and does not require travel. A $2,500 sign-on bonus is offered. The role involves maintaining physical and digital vehicle records; responding to customer inquiries and resolving issues; coordinating title verification, repairs, charges, and sale preparation; reviewing vehicle data and investigating discrepancies; confirming sale eligibility; and supporting sale-day operations, accounting, invoicing, and reporting. The employee must follow safety procedures and support a culture of safety excellence. The hourly base pay range is $24.09–$36.11. Pay within the range may vary based on location and the candidate’s knowledge, skills, and abilities. The position may also be eligible for commission or other incentive compensation. Employment requires passing a pre-employment drug test; the company does not currently test for marijuana pre-employment for this position. Applicants must be authorized to work in the United States without current or future sponsorship.
Requirements
- High school diploma or GED and three years of experience in a related field, or a different combination of education and experience, including any level of degree or certification beyond a high school diploma or GED.
- Strong organizational, problem-solving, relationship-building, and interpersonal skills.
Nice To Haves
- Bachelor’s degree in a related discipline.
- Experience using Salesforce, AS400, Workbench, and Excel.
- Previous experience as a Commercial Services Specialist.
Responsibilities
- Accurately enter and maintain vehicle information, including VINs, condition reports, pricing, and inventory details in AS400.
- Keep physical and digital vehicle files up to date.
- Respond to inquiries, resolve issues, and ensure customer requirements are met.
- Partner with internal teams to verify titles, track repairs, apply charges, and prepare vehicles for in-lane and online sales.
- Review incoming vehicle data, investigate discrepancies, confirm sale eligibility, and provide inventory reporting to customers.
- Prepare run lists and sale packages, support sale-day operations, balance sales with accounting, and complete invoicing and reporting.
- Follow safety procedures and support a culture of safety excellence.
Benefits
- $2,500 sign-on bonus.
- At least 16 hours of paid time off per month.
- Seven paid holidays per calendar year.
- Bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
- Potential health care insurance, including medical, dental, and vision coverage.
- Potential 401(k) retirement planning benefits.
- Potential sick leave, parental leave, flexible vacation/wellness days, and/or PTO.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
