Commercial Services Specialist II (Manheim) $2,500 sign on bonus!

Cox Communications • Hayward, CA

2d • Onsite

About The Position

At Manheim, a Cox Automotive company, the Commercial Services Specialist II provides operational support throughout vehicle sales transactions. The role maintains accurate vehicle information and files, assists customers, and coordinates with internal teams so sales proceed smoothly. The position is onsite at a specified Cox location, offers no remote work option, involves no travel, and works a day shift. It offers a $2,500 sign-on bonus and an hourly base pay rate of $24.09–$36.11, with possible additional commission or incentive compensation. Employment is contingent on clearing a pre-employment drug test. Applicants must be authorized to work in the United States without current or future employer sponsorship.

Cox Automotive employees support brands including Autotrader, Kelley Blue Book, vAuto, and Manheim. The company describes its workplace as people-centered and provides reasonable accommodations to qualified applicants and employees with disabilities unless doing so would cause undue hardship.

Requirements

• High school diploma or GED and three years of experience in a related field; alternatively, a different combination of education or credentials may qualify, including a degree or certification beyond high school.
• Strong organizational, problem-solving, relationship-building, and interpersonal skills.
• Effective communication and organizational abilities.
• Pass a pre-employment drug test.
• Be currently authorized to work in the United States for any employer without current or future sponsorship.

Nice To Haves

• Bachelor’s degree in a related discipline.
• Experience using Salesforce, AS400, Workbench, and Excel.
• Previous experience as a Commercial Services Specialist.
• Passion for the automotive industry.

Responsibilities

• Enter and maintain accurate vehicle information—including VINs, condition reports, pricing, and inventory details—in AS400.
• Keep physical and digital vehicle files up to date.
• Respond to customer inquiries, resolve issues, and ensure customer requirements are met.
• Work with internal teams to verify titles, track repairs, apply charges, and prepare vehicles for in-lane and online sales.
• Review incoming vehicle data, investigate discrepancies, confirm sale eligibility, and provide inventory reporting to customers.
• Prepare run lists and sale packages, support sale-day operations, balance sales with accounting, and complete invoicing and reporting.
• Follow safety procedures and actively support a culture of safety excellence.

Benefits

• $2,500 sign-on bonus.
• At least 16 hours of paid time off per month.
• Seven paid holidays per calendar year.
• Bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits may include medical, dental, and vision insurance; 401(k); and paid days off, including sick leave, parental leave, flexible vacation/wellness days, and/or PTO.
• Position may be eligible for commission and/or an incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED