Residential Sales Specialist ($2,500 Sign on Bonus)

Western Exterminator Company•Palmdale, CA
•$21 - $28

About The Position

The Residential Sales Specialist sells the company's residential pest management services and products to new and existing customers while providing customer-focused service and growing the business. The role assesses customer needs and recommends pest control solutions using knowledge of the company's products and services. The specialist visually inspects homes and businesses for pests, harborage, and entry points; prepares proposals addressing existing pest issues and suggesting service enhancements; and follows up on proposals to close sales. The role also coordinates with customer service, Inside Sales, technicians, and the Branch Manager; supports new service installations; documents home diagrams and daily sales activity in the company sales CRM; and travels within assigned territories. The position offers a base wage and uncapped commission. The posting states year-one on-target earnings of $65,000+ and top earner potential of $100,000+ per year. It also lists an hourly pay range of $21.00–$28.00 and annual total earning potential after training of $62,300–$108,400, which may vary based on performance, assigned routes, and KPIs.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of sales or pest technician experience.
  • Effective verbal communication, particularly in customer-facing conversations and presentations, including follow-up.
  • Valid driver's license from the state of residence.
  • Ability to travel up to 100% of the time within assigned territories.

Nice To Haves

  • Associate's or technical degree preferred.
  • Pest industry certifications are a plus.
  • 1–2 years of pest control sales experience preferred.
  • 2 or more years of customer service experience preferred.

Responsibilities

  • Assess customer needs through needs analysis and knowledge of company products and services.
  • Visually inspect homes and businesses for pests, pest harborage, and pest entry points.
  • Sell residential pest control solutions based on assessment findings.
  • Collaborate with the customer service center, Inside Sales department, and technicians to increase opportunities.
  • Partner with the Branch Manager to identify revenue streams among current customers and encourage service specialist engagement.
  • Develop customer proposals to resolve pest issues and propose enhancements to household pest services.
  • Complete home diagrams using the Sales CRM and provided tools to document the home and potential challenges.
  • Follow up on past proposals to close sales opportunities.
  • Provide expert knowledge for new service installations to help ensure satisfactory completion.
  • Record daily activities and sales performance using the company sales CRM.
  • Travel within assigned territory or territories, potentially up to 100% of the time.
  • Safely operate a vehicle on public streets when driving is a duty of the position.

Benefits

  • Benefits begin on day 1 for full-time colleagues, with no waiting period.
  • Medical, dental, vision, disability, and life insurance.
  • 401(k) retirement plan with company-matching contributions.
  • Tuition reimbursement for full-time colleagues.
  • Training and development programs.
  • Vacation days and sick days.
  • Company-paid holidays and floating holidays.
  • Performance incentives and uncapped commission.
  • Sign-on bonus of $2,500.
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