Commercial HVAC Service Account Manager - Greater Houston

Carrier•Missouri City, TX

14d•$79,000 - $158,000•Onsite

About The Position

Carrier Global Corporation is hiring a Commercial Service Account Manager to grow Carrier Commercial Service in the Greater Houston metropolitan area and surrounding communities. The role is predominantly field-based, working with customers to identify, develop, and advance opportunities across service agreements, repairs, modernizations, controls, digital solutions, rentals, and other lifecycle-based offerings. The account manager builds trusted-advisor relationships by connecting Carrier services and solutions to customer priorities, including building-asset performance, reliability, sustainability, lifecycle value, capital renewal planning, lower operating expenses, equipment uptime, and reduced operational risk. The role combines account management and new-customer engagement, with responsibility for territory growth, opportunity development, proposals, bookings, renewals, and sales targets. Carrier offers a commission plan, a company car program, technical sales training, lead-generation support, local team support backed by a global OEM, and career development paths. The posted annual salary range is $79,000–$158,000, with potential short-term cash incentives subject to plan requirements. The position may also include benefits such as health coverage, paid time off and leave, disability and life insurance, tax-advantaged accounts, and tuition assistance; specific eligibility may vary.

Requirements

High school diploma or GED.
At least 2 years of experience in commercial HVAC sales, commercial HVAC service contracting, technical sales, sales engineering, or account management in HVAC, building systems, mechanical services, controls, or energy services.
Ability to lift or carry 20 pounds, climb ladders and stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required.
Valid driver’s license and ability to meet company driving requirements, where applicable.
Ability to develop and sustain customer relationships, communicate and present effectively, prioritize opportunities, and negotiate service agreement renewals.

Nice To Haves

Bachelor’s degree in Business, Engineering, Construction Management, Facilities Management, or a related field.
Demonstrated success selling directly to end-user customers in commercial HVAC, mechanical services, controls, building technologies, facilities, energy services, or related technical environments.
Experience selling service agreements, planned maintenance, repairs, modernization projects, controls, digital offerings, or lifecycle solutions tied to operational and financial outcomes.
Ability to build trusted-advisor relationships by understanding customer business objectives, facility priorities, asset conditions, budget drivers, and risk factors.

Responsibilities

Develop territory plans and expand relationships with new and existing clients.
Present at customer seminars to develop relationships and generate opportunities.
Sell Carrier Commercial HVAC Service products and solutions, including service agreements, repairs, and modernizations.
Create and maintain sales territory and account plans where necessary.
Promote Carrier’s value proposition by connecting customer objectives and needs to Carrier solutions.
Manage customer interactions, sales activities, and the opportunity pipeline in the CRM.
Attract new customers and grow Carrier’s share of business with existing customers.
Identify service agreement opportunities with existing customers and prospects, and identify or respond to repair opportunities.
Assess customer buying stages and tailor the sales approach and proposals accordingly.
Prioritize the strongest opportunities and respond to customer requirements in a timely manner.
Secure bookings and orders in a timely manner and consistently achieve sales metrics and annual targets.
Negotiate service agreement renewals when required.
Build credibility through knowledge of Carrier products and solutions and sustain strong customer relationships.

Benefits

Commission plan with unlimited potential.
Company car program, including a monthly stipend and mileage reimbursement, or a company vehicle.
Technical sales training programs.
Lead-generation programs and customer-engagement support.
Career development paths into leadership or other areas of the business.
Medical, dental, and vision coverage; wellness incentives.
Retirement benefits.
Paid vacation, paid sick days, paid personal leave, and paid holidays.
Birth and adoption leave, parental leave, family and medical leave, bereavement leave, jury duty leave, and military leave.
Purchased vacation.
Short-term and long-term disability.
Life insurance and accidental death and dismemberment insurance.
Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account.
Tuition assistance.
Potential short-term cash incentives, subject to plan requirements.