Commercial Security Systems Account Executive

Johnson Controls • Richmond, VA

11d • $55,000 - $80,000

About The Position

The Commercial Security Systems Account Executive represents Johnson Controls Security in an assigned local commercial territory, promoting and selling its security services, products, and technology. The position focuses on winning new commercial customers, growing existing accounts, renewing agreements, and improving customer retention through relationship management and consistent follow-up. The Account Executive develops market share, identifies prospects, manages territory and pipeline activity, and serves as a trusted representative of the Johnson Controls Security brand. The role also includes processing work orders, completing documentation, and conducting post-installation follow-up to confirm commitments and customer satisfaction.

Requirements

• High school diploma or equivalent.
• At least 3 years of B2B service sales experience, preferably in Commercial Security Systems.
• Excellent oral, written, and presentation skills, including the ability to present to senior-level executives within customer and Johnson Controls Security organizations.
• Ability to work a full-time schedule.
• Availability for local travel.
• Valid driver’s license.

Nice To Haves

• College degree.
• At least 5 years of success as a commercial sales representative in the security, IT, or other technology sales industry, with a consistent record of meeting and exceeding quota.

Responsibilities

• Promote and sell Johnson Controls Security products, services, and technology to new local commercial customers in the assigned territory.
• Grow existing accounts by identifying sales opportunities, add-ons, amendments, conversions, and renewals.
• Develop new market share and maintain productive relationships with current customers and prospects.
• Identify prospects through lead-generation techniques and referrals from Centers of Influence.
• Build and execute call plans, customer follow-up strategies, and territory management activities.
• Maintain knowledge of the full product and service offering and customer needs and challenges.
• Process work orders and complete documentation in accordance with approved standardized procedures.
• Conduct post-installation follow-up to confirm commitments were met and ensure customer satisfaction.
• Manage time, pipeline activity, and customer follow-up consistently and accountably.
• Identify customer security needs, remove barriers to progress, and position valuable solutions.
• Collaborate with internal teams, customers, and Centers of Influence.
• Communicate professionally with senior-level executives in meetings, presentations, and follow-up.

Benefits

• Paid vacation, holidays, and sick time.
• 401(k).
• Medical, dental, and vision coverage available on day one.
• Extensive product and on-the-job/cross-training opportunities.
• Collaborative team environment.
• Dedication to safety through the Zero Harm policy.
• Competitive Sales Incentive Plan based on project volume and margin, quarterly and annually.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED