Commercial Security Systems Account Executive

Johnson Controls • High Point, NC

2d

About The Position

The Commercial Sales Executive promotes and sells Johnson Controls Security services and technology within an assigned territory, using customer relationships to close new business and support customer retention. The role serves as a Johnson Controls Security brand steward, communicating the company’s security offering and position as an electronic security provider. The Account Executive secures profitable sales and upgrades for new, existing, and discontinued commercial customers while improving customer satisfaction and retention through follow-up. The position requires strong knowledge of the company’s products and services.

The role includes developing new business, expanding and renewing existing customer accounts, managing sales activity within an assigned territory, and coordinating follow-up after installation. The position involves local travel and a full-time schedule.

Requirements

• High school degree or equivalent.
• Excellent oral, written, and presentation skills, including the ability to present to senior-level executives within customer and Johnson Controls Security organizations.
• At least three years of experience selling Commercial Security Systems.
• Ability to work a full-time schedule.
• Availability for local travel.
• Valid driver’s license.

Nice To Haves

• College degree.
• At least two years of experience as a successful commercial sales representative in security, IT, or another technology sales industry, demonstrated by a consistent ability to meet and exceed quota.

Responsibilities

• Adhere to current Johnson Controls Security policies, procedures, products, programs, and services.
• Sell Johnson Controls Security products and services to new local commercial customers to create market share.
• Sell additional products and services to existing accounts and pursue resale opportunities in an assigned territory.
• Sell add-ons, amend existing systems, and convert customer systems to meet customer expectations.
• Renew existing customer agreements.
• Identify prospects using lead-generating techniques and maintain productive relationships with existing customers.
• Establish call plans and customer follow-up strategies, and apply time and territory management techniques.
• Follow up with prospects.
• Maintain in-depth knowledge of products, services, customer issues, and customer needs through training and research.
• Obtain referrals and work with Centers of Influence.
• Process work orders and complete paperwork according to approved procedures.
• Conduct post-installation follow-up to confirm commitments were met and assess customer satisfaction.

Benefits

• Competitive salary.
• Paid vacation, holidays, and sick time; 15 vacation days in the first year.
• Comprehensive benefits package including 401(k), medical, dental, and vision care, available day one.
• Extensive product, on-the-job, and cross-training opportunities with outstanding resources.
• Encouraging and collaborative team environment.
• Competitive Sales Incentive Plan based on project volume and margin, quarterly and annually.
• Competitive benefits package.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED