About The Position

The Commercial Sales Support Specialist prepares and manages customer quotations for commercial projects, negotiates plan and specification jobs with assigned house accounts, and processes customer orders. The role helps ensure order accuracy and oversees fulfillment and delivery. It also coordinates the weekly bid schedule, tracks outstanding quotes, maintains CRM and open quote records, coordinates with third-party vendors, and supports credit and collection activities and order credit approvals.

Requirements

  • High school diploma or an equivalent combination of education and experience.
  • At least 1 year of related experience.
  • Strong abilities in relationship-building, listening, persuading, negotiating, and time management.

Nice To Haves

  • Bachelor's degree or equivalent.

Responsibilities

  • Prepare and manage daily customer quotations for commercial projects.
  • Negotiate plan and specification jobs with assigned house accounts.
  • Process customer orders, maintain order accuracy, and oversee order fulfillment and delivery.
  • Coordinate and manage the weekly bid schedule, ensuring deadlines are met.
  • Prioritize projects and collaborate with Commercial Territory Managers to align quoting responsibilities and bid objectives.
  • Track and follow up on outstanding quotes and maintain open quote reports.
  • Update CRM records and coordinate with third-party vendors.
  • Support credit and collection activities and manage the order credit approval process to prevent delays.
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