Commercial Sales Support Specialist
About The Position
HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ representative in North America, with 20 locations in the United States and Canada. The company describes its brand as reflecting a commitment to the success of employees, suppliers, customers, and end users involved in HVAC system selection, design, purchase, installation, and maintenance. The Commercial Sales Support Specialist prepares and manages customer quotations and orders for commercial projects, coordinates bid schedules, and works with Commercial Territory Managers, house accounts, and third-party vendors. The role also supports credit and collections and helps ensure orders are fulfilled and delivered accurately and on time. HTS Engineering Ltd. provides equal employment opportunities and prohibits discrimination and harassment based on protected characteristics under applicable laws.
Requirements
- High school diploma or an equivalent combination of education and experience.
- At least 1 year of related experience.
- Strong abilities in building relationships, listening, persuading, negotiating, and managing time.
Nice To Haves
- Bachelor's degree or equivalent.
Responsibilities
- Prepare and manage daily customer quotations for commercial projects.
- Negotiate plan and specification jobs with assigned house accounts.
- Process customer orders, maintain order accuracy, and oversee order fulfillment and delivery.
- Coordinate and manage the weekly bid schedule, ensuring deadlines are met.
- Prioritize projects and collaborate with Commercial Territory Managers to align quoting responsibilities and bid objectives.
- Track and follow up on outstanding quotes, maintain open quote reports, update CRM records, and coordinate with third-party vendors.
- Support credit and collection activities and manage the order credit approval process to prevent delays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
