Commercial Sales Manager

AutoZone•Paducah, KY

About The Position

The Commercial Sales Manager at AutoZone leads business-to-business growth across commercial customers, including mechanics, garages, fleet operators, and automotive professionals. The role builds and maintains customer relationships, leads and develops a team, and uses communication and performance metrics to drive consistent, profitable sales growth while delivering quality parts, reliable service, and dedicated support. The manager also oversees commercial account operations, delivery planning, safety, and vehicle maintenance. The position requires automotive parts knowledge, leadership and selling skills, and the physical ability to lift, load, and deliver merchandise. Evening, weekend, and holiday work may be required.

Requirements

  • Basic automotive parts knowledge.
  • Leadership skills, including strong communication, decision-making, and selling abilities.
  • Physical capability to lift, load, and deliver merchandise.
  • Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

  • Strong people skills and effective communication in both Spanish and English.

Responsibilities

  • Drive commercial sales growth, maintain account relationships, and meet performance targets through face-to-face and phone communication.
  • Serve as the primary contact for commercial customers, engaging proactively and communicating clearly.
  • Train and develop drivers, commercial specialists, and other team members while fostering a collaborative, results-driven culture.
  • Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
  • Provide research-based recommendations and expert automotive advice to meet customer needs.
  • Oversee billing, records, returns, and reconciliation for commercial accounts, ensuring accuracy.
  • Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
  • Ensure delivery vehicles are properly maintained and report issues promptly.

Benefits

  • Competitive pay
  • Medical, dental, and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match
  • Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth
  • Paid time off for full-time AutoZoners
  • Life insurance options for full-time AutoZoners
  • Short- and long-term disability insurance options for full-time AutoZoners
  • Health Savings and Flexible Spending Accounts with wellness rewards for full-time AutoZoners
  • Tuition reimbursement for full-time AutoZoners
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