Commercial Sales Manager

Autozone•Avondale, OH

About The Position

The Commercial Sales Manager drives AutoZone’s business-to-business growth strategy across its professional customer base, including mechanics, garages, fleet operators, and automotive professionals. The role focuses on building lasting commercial account relationships, delivering reliable service and support, and leading a high-performing team. Success involves clear communication, collaborative leadership, and monitoring performance metrics to support consistent, profitable growth.

Requirements

  • Basic automotive parts knowledge.
  • Leadership skills, including strong communication, decision-making, and selling abilities.
  • Physical capability to lift, load, and deliver merchandise.
  • Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

  • Strong people skills and effective communication in both Spanish and English.

Responsibilities

  • Drive commercial sales growth, maintain account relationships, and meet key performance targets through face-to-face and phone communication.
  • Serve as the primary contact for commercial customers, ensuring proactive engagement and clear communication.
  • Train and develop drivers, commercial specialists, and other team members while fostering a collaborative, results-driven culture.
  • Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
  • Provide research-based recommendations and expert automotive advice to meet customer needs.
  • Oversee commercial account billing, records, returns, and reconciliation, ensuring accuracy.
  • Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
  • Ensure delivery vehicles are properly maintained and promptly report issues.
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