Commercial Sales Manager
About The Position
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture. Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication—while growing their careers in a culture where curiosity, creativity, and accountability thrive. We’re officially Great Place To Work Certified™ Exclaimer has been recognised by Great Place to Work® for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work® UK | Great Place to Work® USA
Requirements
- Proven experience running a team of Account Executives in a SaaS environment is essential.
- A genuine passion for coaching and developing earlier-career salespeople. You get energy from watching your team grow, not just from your own deals.
- Strong command of structured sales methodology — discovery, value articulation, pipeline management. You can model what great looks like and break it down for others.
- Experience in a Microsoft 365 or Cloud ecosystem is a strong advantage — our buyers are typically IT leaders and Cloud Application decision-makers.
- Comfortable with Salesforce as both a management and forecasting tool.
- The kind of presence that lifts a room — you set the cultural tone as much as the commercial one.
Responsibilities
- Leading and coaching a team of AEs at varying levels of experience, with a strong emphasis on structured skills development — particularly around discovery, qualification, objection handling, and pipeline discipline.
- Creating and sustaining a high-energy, competitive, but genuinely collaborative team culture. The kind of environment where people push each other and celebrate wins together.
- Running regular 1:1s, call reviews, and deal coaching sessions that translate directly into rep improvement and pipeline quality.
- Working collaboratively to align on campaign execution, ABM activity, and lead follow-up.
- Owning the team's pipeline health — ensuring accurate Salesforce hygiene and a forward-looking view of performance against targets.
- Reporting on team activity, conversion metrics, and early-stage pipeline progress, with both qualitative and quantitative insight.
- Being present. This role is based in our Boston office three days per week — the kind of energy you want to create needs to be felt in the room.
Benefits
- Competitive pay
- Generous paid time off
- Flexible working options including our XFlex programme
- A “work from anywhere” allowance
- Enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood.
- Comprehensive healthcare coverage
- Fully funded insurance and income protection
- Access to 24/7 virtual care
- Mental health, legal and financial support through employee assistance programmes.
- Contributory retirement plans and savings support
- Subscriptions to Calm and Blinkist
- Fitness and lifestyle credits
- Global travel assistance
- A wide range of discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
