Commercial Sales Manager

Autozone • Marlborough, MA

14d

About The Position

The Commercial Sales Manager drives AutoZone’s business-to-business growth strategy by building customer relationships and leading a high-performing team. The role focuses on providing quality parts, reliable service, and dedicated support to mechanics, garages, fleet operators, and other automotive professionals. Success involves clear communication, collaborative leadership, and attention to performance metrics to achieve consistent, profitable growth.

The manager serves as the primary contact for commercial customers, oversees account operations, develops team members, and coordinates product delivery. The role also involves providing consultative automotive recommendations while maintaining safety, compliance, and delivery vehicle upkeep.

Requirements

• Basic automotive parts knowledge.
• Leadership skills and strong communication, decision-making, and selling abilities.
• Physical capability to lift, load, and deliver merchandise.
• Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

• Strong people skills and effective communication in both Spanish and English.

Responsibilities

• Drive commercial sales growth, maintain account relationships, and meet performance targets through face-to-face and phone communication.
• Serve as the primary contact for commercial customers and ensure proactive engagement and clear communication.
• Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
• Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
• Provide research-based recommendations and expert automotive advice to meet customer needs.
• Oversee commercial account billing, records, returns, and reconciliation, ensuring accuracy.
• Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
• Ensure delivery vehicles are properly maintained and report issues promptly.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed