Commercial Sales Manager

Autozone•Quincy, MA

About The Position

The Commercial Sales Manager at AutoZone drives business-to-business growth across the professional customer base, including mechanics, garages, fleet operators, and automotive professionals. The role combines automotive parts knowledge, sales expertise, customer relationship management, and leadership of a high-performing team to build lasting commercial partnerships and deliver exceptional service. Success involves clear communication, collaborative leadership, and using performance metrics to support consistent, profitable growth.

Requirements

  • Basic automotive parts knowledge.
  • Leadership skills, including strong communication, decision-making, and selling abilities.
  • Physical capability to lift, load, and deliver merchandise.
  • Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

  • Strong people skills and effective communication in both Spanish and English.

Responsibilities

  • Drive commercial sales growth, maintain account relationships, and meet performance targets through face-to-face and phone communication.
  • Serve as the primary contact for commercial customers and ensure proactive engagement and clear communication.
  • Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
  • Plan efficient delivery routes, manage drivers, support timely product distribution, and maintain accurate documentation.
  • Provide research-based recommendations and expert automotive advice to address customer needs.
  • Oversee billing, records, returns, and reconciliation for commercial accounts, ensuring accuracy.
  • Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
  • Ensure delivery vehicles are properly maintained and promptly report issues.
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