South Jersey Commercial Relationship Manager

Firstrust Bank•Conshohocken, PA

1d•$175,000 - $210,000•Hybrid

About The Position

The Commercial Relationship Manager owns the client experience for commercial prospects, clients, and centers of influence. Through relationship building, qualification, and customized solutions, the role develops, expands, and retains commercial relationships to help the team achieve its financial and non-financial goals. The role is responsible for ensuring commercial banking assets and liabilities are properly accounted for, serviced, and protected in compliance with applicable laws, regulations, bank policies, and sound banking practices. The position primarily focuses on retaining and organically growing relationships with small and medium enterprise prospects and clients. It serves as the primary banker and facilitator for a portfolio of credit and non-credit commercial relationships, while representing Firstrust in the community and developing referral sources. The position is hybrid, generally follows a Monday-to-Friday schedule, and requires travel to customer locations and other business sites as needed. The base salary range is $175,000 to $210,000, with eligibility for other bonus programs. Firstrust offers a competitive benefits plan that includes health, dental, vision, life, disability, 401(k), paid time off, and other ancillary benefits based on position.

Requirements

Three to five years of commercial lending experience.
Proven sales record.
Knowledge of the market and ability to identify, engage, and create opportunities.
Ability to plan, strategize, target industries, and create impactful value propositions.
Ability to apply financial sales solutions, negotiation concepts, and techniques; negotiate collaboratively across the organization and with customers; and structure and close customer sales.
Knowledge of banking products and services to meet customer needs and help them achieve financial goals.
Ability to identify prospecting approaches and create opportunities to sell financial solutions and ideas.
Sound knowledge of commercial lending practices, compliance issues, and underwriting skills.
Excellent relationship skills and an optimistic, can-do approach.
Strong analytical and critical-thinking skills, sound judgment, and ability to make decisions based on accurate and timely analysis.
Proficiency with Microsoft Office Word, Excel, and Outlook.
Ability to drive a motor vehicle, attend meetings at various venues, occasionally ascend or descend stairs and ladders for inspections, lift files or materials up to 20 pounds, operate a computer terminal, exchange information, and use standard office equipment including phone, fax, and copier.

Nice To Haves

Bachelor’s degree in finance, accounting, or a related business field.
Participation in formal credit training.
Salesforce experience.

Responsibilities

Develop, maintain, and expand Commercial Banking relationships to grow sales, revenue, and market share, with a primary focus on retaining and organically growing new and assigned small and medium enterprise relationships.
Use knowledge of loan, deposit, and cash management products to offer ideas and insight based on customers’ business models and growth needs.
Analyze, structure, recommend, and submit loans for approval to the appropriate approving authority or loan committee.
Act as primary banker and facilitator for bank capabilities for a portfolio of commercial credit and non-credit relationships.
Document and close approved loan requests in compliance with applicable laws, regulations, bank policies, and sound banking practices.
Review loan and deposit accounting system information and reports to ensure assigned assets and liabilities are set up and accounted for correctly.
Support and empower Portfolio Managers as they monitor loan portfolios for delinquency, document follow-up, covenant compliance, ongoing financial reporting, renewals, and additional information needs.
Represent Firstrust in the community by developing referral sources and centers of influence and participating in not-for-profit associations and boards of directors.
Assist in developing new business, recognize customer and prospect needs, suggest appropriate services, and direct customers to the appropriate person to establish business relationships.
Perform other duties as assigned.
Travel to customer locations and other business sites as needed.