Commercial Rack Refrigeration Technician

Smart Care•Grand Rapids, MI

About The Position

The Commercial Rack Refrigeration Technician installs, maintains, and repairs refrigeration rack systems used in commercial and industrial settings, including supermarkets, warehouses, food service establishments, and other facilities requiring large-scale cooling. The role involves troubleshooting mechanical and electrical issues, performing preventative maintenance, working with a range of refrigerants, and verifying systems operate safely and efficiently while meeting customer expectations. The technician responds to service calls, maintains accurate service records, and works with a team, including providing guidance and training to junior technicians and entry-level helpers when needed. The role includes assisting with emergency on-call service, including nights and weekends as required. Smart Care is an equal opportunity employer and encourages qualified individuals to apply.

Requirements

At least 3 years of experience working with commercial and industrial rack refrigeration systems.
Strong understanding of refrigeration principles, including installation and troubleshooting of rack systems.
Technical training through an apprenticeship, trade school, or equivalent work experience.
EPA Certification for handling refrigerants.
At least one of the following licenses: D1, D2, S1, or S2.
Valid driver's license and clean driving record.
Ability to work independently with minimal supervision and manage service calls and job priorities.
Knowledge of safety procedures and best practices for high-voltage electrical systems and pressurized refrigerants.
Strong problem-solving and troubleshooting skills for complex refrigeration systems.
Good communication skills and ability to interact professionally with customers and team members.
Willingness to work overtime during peak seasons, including nights and weekends as needed.
Ability to lift and move equipment weighing up to 70 lbs and work in varying weather conditions.

Nice To Haves

Experience with CO2 refrigeration systems and knowledge of energy-efficient technologies.
Familiarity with electrical wiring schematics and refrigeration equipment control systems.
Experience installing refrigeration racks and related mechanical equipment.

Responsibilities

Install, maintain, and repair refrigeration rack systems and related components, including compressors, condensers, evaporators, and controls.
Diagnose and troubleshoot mechanical and electrical issues in refrigeration rack systems.
Perform routine and preventative maintenance on refrigeration equipment.
Work with refrigerants such as R-22, R-404A, R-448A, R-449A, and CO2, ensuring systems operate safely and efficiently.
Respond to refrigeration equipment service calls and provide timely repairs to minimize downtime.
Test and verify system functions and component efficiency.
Follow safety protocols and perform tasks safely and compliantly.
Provide customer service, maintain positive client relationships, and offer solutions to refrigeration needs.
Maintain accurate service records, including time cards, job logs, and inventory reports.
Work with a team of technicians and provide guidance and training to junior technicians and entry-level helpers when needed.
Assist with emergency on-call service responsibilities, including nights and weekends as required.