Commercial Parts Pro

Advance Stores Company•Lakewood, CO

About The Position

Professional-level sales position supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business through customer retention and growth, and partners with the GM to manage Team Members. It requires expert knowledge of automotive systems and parts, the ability to source parts from multiple channels, and the ability to direct drivers to ensure timely and accurate delivery. The position is full time and is eligible for sales commission based on individual or store performance. The role involves maintaining customer relationships and commercial stocking programs, achieving sales and service goals, providing day-to-day supervisory support, and helping coach and develop Team Members. The Commercial Parts Pro also supports commercial accounts, supplier networks, returns, credit accounts, and driver coverage. Work may include a range of days, evenings, and weekends as needed. The role is predominantly performed indoors, with occasional outdoor work and exposure to various weather conditions. Employees may encounter moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical-shock risks, explosives, and vibration. The employee is predominantly walking or standing and must be able to perform the physical activities described in the job posting, with or without reasonable accommodation.

Requirements

High school diploma or GED.
A minimum of 3 years of prior automotive parts experience is preferred.
Proven sales ability, with past experience fulfilling customer transactions.
Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
ASE P2 certified or ASE-ready equivalent is identified as a success factor; ASE certification is preferred but not required.
Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
Ability to speak and write English; communicate effectively and build strong relationships with customers, peers, and management.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
Ability to understand and execute instructions in written, oral, or diagram form.
Successfully complete the Parts Knowledge Assessment.
Accurately use basic math, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
Effectively use Microsoft Word and Excel.
Strong organizational skills and the ability to multitask while remaining organized.
Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to locate and stock parts; knowledge of safety practices, inventory systems, store equipment, POS systems, and parts lookup systems.
Advanced solution, project, and product-quality recommendation ability, and advanced selling skills for commercial customers.
Effective communication, listening, and problem-solving skills.

Nice To Haves

Spanish language skills.
ASE certification.
Prior automotive parts experience of at least 3 years.

Responsibilities

Maintain commercial customer relationships.
Provide a GAS2 selling experience to commercial customers.
Achieve personal and store sales goals and service objectives.
Provide day-to-day supervisory support for Team Members.
Collaborate with the GM on coaching and development needs for Team Members.
Dispatch drivers and ensure delivery standards are achieved.
Maintain commercial stocking programs.
Build and maintain a network of second-source suppliers.
Maintain the core bank and commercial returns.
Maintain commercial credit accounts.
Partner with the GM to ensure proper driver coverage.
Source parts from multiple channels, including special order, FDO, and second source.