Commercial Parts Pro

Advance Auto Parts•Glen Mills, PA

About The Position

The Commercial Parts Pro is a professional-level sales position supporting advanced functions on the commercial side of the business. The role is responsible for profitable commercial business growth through customer retention and development, and partners with the General Manager (GM) to manage Team Members. It requires expert automotive systems and parts knowledge, the ability to source parts from multiple channels—including special orders, FDO, and second sources—and the ability to direct drivers to ensure timely, accurate deliveries. This is a full-time position. The role supports commercial customers through sales and service, helps meet individual and store goals, provides day-to-day supervisory support, and collaborates with the GM on coaching and development. It also involves dispatching drivers, maintaining commercial stocking programs and customer accounts, and developing relationships with second-source suppliers. The position requires customer communication and relationship-building skills, knowledge of automotive systems and parts, sales and problem-solving ability, and proficiency with inventory, point-of-sale, parts lookup, and Microsoft Office software. The employee predominantly walks or stands and works usually indoors, with occasional outdoor work and exposure to various workplace hazards. The position is eligible for sales commission based on individual or store performance.

Requirements

High school diploma or general education degree (GED).
Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic systems, and exhaust.
Ability to speak and write English; communicate effectively and build strong relationships with customers, peers, and management. Spanish is a plus.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
Ability to understand and execute instructions furnished in written, oral, or diagram form.
Successfully complete the Parts Knowledge Assessment.
Accurately perform basic arithmetic using whole numbers, common fractions, and decimals.
Effectively use Microsoft Word and Excel.
Strong organizational skills and ability to multitask while remaining organized.
Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers.
Ability to work an assortment of days, evenings, and weekends as needed.
Proven sales ability and past experience fulfilling customer transactions.
Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.
Ability to meet the physical demands of the job, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.

Nice To Haves

A minimum of 3 years of prior automotive parts experience is preferred.
ASE certification is preferred, but not required; ASE P2 certified or ASE-ready equivalent is identified as a success factor.
Spanish language skills are a plus.