Commercial Parts Pro

Advance Auto Parts•Dunmore, PA

11d

About The Position

The Commercial Parts Pro is a professional-level sales position supporting advanced functions on the commercial side of the business. The role is responsible for profitable commercial business growth through customer retention and growth, and partners with the GM to manage Team Members. It requires expert automotive systems and parts knowledge, the ability to source parts from multiple channels, and the ability to direct drivers to ensure timely and accurate delivery. The position is full time and is eligible for sales commission based on individual or store performance. The role involves maintaining commercial customer relationships, meeting sales and service objectives, supporting and developing Team Members, coordinating deliveries, maintaining commercial stocking programs, and building relationships with second-source suppliers. The Commercial Parts Pro may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers. The employee predominantly walks or stands and works usually indoors, with occasional outdoor work and exposure to varied weather and other workplace hazards. The role requires lifting and moving items weighing up to 50 pounds frequently and up to 100 pounds occasionally.

Requirements

High school diploma or GED.
Minimum of 3 years of prior automotive parts experience is preferred.
Proven sales ability and past experience fulfilling customer transactions.
Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic systems, and exhaust.
Ability to speak and write English; communicate effectively and build strong relationships with customers, peers, and management.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
Ability to understand and execute instructions furnished in written, oral, or diagram form.
Successfully complete the Parts Knowledge Assessment.
Ability to use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
Effective use of Microsoft Word and Excel.
Strong organizational, communication, listening, and problem-solving skills; ability to multitask and remain organized.
Understanding of commercial profitability, competition, market opportunities, and customer prioritization.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to locate and stock parts; knowledge of safety practices, inventory systems, store equipment, POS systems, and parts lookup systems.
Advanced selling skills for commercial customers and ability to recommend solutions, projects, and quality products.
Ability to source parts from multiple channels, including special order, FDO, and second source.
Predominantly walk or stand; talk and hear; handle or feel objects; reach; climb or balance; and stoop, kneel, crouch, or crawl.
Frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds.
Required vision abilities include close, distance, and color vision, depth perception, and ability to adjust focus.