Commercial Parts Pro

Advance Auto Parts • Vinton, VA

11d • $17 - $19

About The Position

The Commercial Parts Pro is a professional-level sales position supporting advanced commercial business functions. The role is responsible for profitable commercial business growth through customer retention and growth, and partners with the General Manager (GM) to support and manage Team Members. The position requires expert automotive systems and parts knowledge, the ability to source parts through special orders, FDO, second sources, and other channels, and the ability to direct drivers to ensure timely, accurate deliveries. This is a full-time position.

The role maintains commercial customer relationships, provides a GAS2 selling experience, achieves personal and store sales and service objectives, supports and coaches Team Members, manages commercial stocking programs, and builds a network of second-source suppliers. It also supports commercial returns and credit accounts and coordinates with the GM on driver coverage.

The position requires strong communication, organization, sales, problem-solving, and customer relationship skills; working knowledge of automotive systems and diagnostics; and the ability to use inventory, point-of-sale, parts lookup, and Microsoft Word and Excel systems. A minimum of three years of prior automotive parts experience is preferred. A high school diploma or GED is required. ASE certification is preferred but not required.

The employee predominantly walks or stands and must be able to handle a range of physical activities, including lifting or moving up to 50 pounds frequently and up to 100 pounds occasionally. Work is usually indoors, with occasional outdoor work and exposure to weather, moving mechanical parts, chemicals, electrical shock risks, explosives, vibration, and other listed workplace hazards. The role is eligible for sales commission based on individual or store performance. The estimated pay range for a new team member is $17.15 to $19.08 per hour; the offer depends on factors including location, experience, knowledge, education, leadership roles, skills, and shift differential, if applicable.

Requirements

• High school diploma or GED.
• Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic systems, and exhaust.
• Ability to speak and write English and communicate effectively with customers, peers, and management; Spanish is a plus.
• Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and write simple correspondence.
• Ability to understand and execute written, oral, or diagrammatic instructions.
• Successfully complete the Parts Knowledge Assessment.
• Ability to perform basic arithmetic accurately, including addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals.
• Effective use of Microsoft Word and Excel.
• Strong organizational skills and the ability to multitask while remaining organized.
• Understanding of commercial profitability, competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine customer pricing discounts.
• Ability to work a variety of days, evenings, and weekends as needed.
• Friendly, effective communication, listening, and problem-solving skills.
• Ability to locate and stock parts, and knowledge of safety practices and skills.
• Ability to operate inventory systems, store equipment, POS systems, and parts lookup systems.
• Parts and automotive system knowledge; ASE P2 certification or equivalent readiness is identified as a success factor.
• Advanced solution, project, and product-quality recommendation ability.
• Advanced selling skills for commercial customers.
• Proven sales ability and experience fulfilling customer transactions.
• Formal or informal team leadership experience, including supervising daily tasks and working with a team to achieve goals.
• Ability to meet the physical demands of the job, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds, with or without reasonable accommodation.

Nice To Haves

• A minimum of three years of prior automotive parts experience is preferred.
• ASE certification is preferred but not required.
• Spanish language ability is a plus.
• ASE P2 certification or ASE-ready equivalent.

Responsibilities

• Maintain commercial customer relationships.
• Provide a GAS2 selling experience to commercial customers.
• Achieve personal and store sales goals and service objectives.
• Provide day-to-day supervisory support for Team Members.
• Collaborate with the GM on coaching and Team Member development needs.
• Dispatch drivers and ensure delivery standards are achieved.
• Maintain commercial stocking programs.
• Build and maintain a network of second-source suppliers.
• Maintain the core bank and commercial returns.
• Maintain commercial credit accounts.
• Partner with the GM to ensure proper driver coverage.
• Source parts through special orders, FDO, second sources, and other channels.
• Support profitable growth of the commercial business through customer retention and growth.

Benefits

• Comprehensive health and wellness benefits program for Team Members and their families.
• Sales commission eligibility based on individual or store performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED