Commercial Parts Pro

Advance Auto Parts•Ypsilanti, MI

10d

About The Position

The Commercial Parts Pro is a professional-level sales position responsible for profitable growth of the commercial business through customer retention and growth. The role partners with the General Manager to manage Team Members and brings expert automotive system and parts knowledge. It includes sourcing parts through special orders, FDO, second sources, and other channels, as well as directing drivers to support timely and accurate deliveries. This is a full-time position eligible for sales commission based on individual or store performance. The position requires customer-facing sales and service, day-to-day supervisory support, inventory and commercial stocking program maintenance, and coordination with the General Manager on Team Member development and driver coverage. The employee works a variety of days, evenings, and weekends as needed. The job is predominantly performed standing or walking in an usually indoor environment, with occasional outdoor work and exposure to the conditions and hazards described below.

Requirements

High school diploma or GED.
A minimum of 3 years of prior automotive parts experience is preferred.
Proven sales ability, with past experience fulfilling customer transactions.
Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic systems, and exhaust.
Effective English speaking and writing skills; communicate effectively and build strong relationships with customers, peers, and management.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and write simple correspondence.
Ability to understand and execute written, oral, or diagram-form instructions.
Successfully complete the Parts Knowledge Assessment.
Accurately perform basic math using whole numbers, common fractions, and decimals.
Use Microsoft Word and Excel effectively.
Strong organizational skills and ability to multitask while remaining organized.
Understand commercial profitability concepts, competition, market opportunities, and customer prioritization.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.

Nice To Haves

ASE P2 certification or ASE-ready equivalent.
ASE certification is preferred but not required.
Spanish language ability is a plus.
A minimum of 3 years of prior automotive parts experience is preferred.

Responsibilities

Maintain commercial customer relationships.
Provide a GAS2 selling experience to commercial customers.
Achieve personal and store sales goals and service objectives.
Provide day-to-day supervisory support for Team Members.
Collaborate with the General Manager on coaching and development needs for Team Members.
Dispatch drivers and ensure delivery standards are achieved.
Maintain commercial stocking programs.
Build and maintain a network of second-source suppliers.
Maintain the core bank and commercial returns.
Maintain commercial credit accounts.
Partner with the General Manager to ensure proper driver coverage.
Locate and stock parts and operate inventory, store, POS, and parts lookup systems.
Recommend solutions, projects, and products, and source parts from special orders, FDO, second sources, and other channels.
Support commercial profitability, including understanding competition, market opportunities, and customer prioritization; may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers.