Commercial Parts Pro

Advance Stores Company•Norwood, MA

10d

About The Position

Professional-level sales position supporting advanced functions on the commercial side of the business. The role is responsible for profitable commercial business growth through customer retention and development, and partners with the General Manager (GM) to manage Team Members. It requires expert automotive system and parts knowledge, the ability to source parts from multiple channels, and the ability to direct drivers to ensure timely and accurate deliveries. The position is full-time and is eligible for sales commission based on individual or store performance. The role includes maintaining commercial customer relationships and stocking programs, supporting Team Members, dispatching drivers, and developing a network of second-source suppliers. The employee may work an assortment of days, evenings, and weekends as needed. Work is usually indoors, with occasional outdoor tasks and exposure to various workplace hazards. The job involves frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.

Requirements

High school diploma or GED.
Minimum of 3 years of prior automotive parts experience preferred.
Proven sales ability and past experience fulfilling customer transactions.
Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.
Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
Ability to speak and write English and communicate effectively with customers, peers, and management; Spanish is a plus.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
Ability to understand and execute written, oral, or diagram-form instructions.
Successfully complete the Parts Knowledge Assessment.
Accurately use basic math, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
Use Microsoft Word and Excel effectively.
Strong organizational skills.
Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization.
Ability to work an assortment of days, evenings, and weekends as needed.
ASE P2 certified or ASE-ready equivalent is listed as a success factor.
ASE certification preferred, but not required.

Nice To Haves

Spanish language skills.
ASE certification.
At least 3 years of prior automotive parts experience.

Responsibilities

Maintain commercial customer relationships.
Provide the GAS2 selling experience to commercial customers.
Achieve personal and store sales goals and service objectives.
Provide day-to-day supervisory support for Team Members.
Collaborate with the GM on Team Member coaching and development needs.
Dispatch drivers and ensure delivery standards are achieved.
Maintain commercial stocking programs.
Build and maintain a network of second-source suppliers.
Maintain the core bank and commercial returns.
Maintain commercial credit accounts.
Partner with the GM to ensure proper driver coverage.
May work with the Commercial Account Manager to determine pricing discounts for specific commercial customers.