Commercial Parts Pro

Advance Stores Company•Shelby, NC

About The Position

The Commercial Parts Pro is a professional-level sales position responsible for supporting advanced commercial business functions and driving profitable growth through customer retention and new business growth. The role requires expert knowledge of automotive systems and parts, the ability to source products from multiple channels, and the ability to direct drivers to ensure timely and accurate deliveries. The position partners with the General Manager (GM) to support and manage Team Members. The role involves maintaining commercial customer relationships, achieving sales and service goals, providing day-to-day supervisory support, managing commercial stocking programs, and building a network of second-source suppliers. It also includes supporting commercial accounts and returns, maintaining driver coverage with the GM, and recommending solutions and products to commercial customers. The position is full-time and eligible for sales commission based on individual or store performance.

Requirements

High school diploma or GED.
Working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronic, and exhaust systems.
Ability to communicate effectively in spoken and written English; Spanish is a plus.
Ability to build strong relationships with customers, peers, and management.
Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
Ability to understand and execute written, oral, or diagrammed instructions.
Successfully complete the Parts Knowledge Assessment.
Accurate basic math skills, including adding, subtracting, multiplying, and dividing whole numbers, common fractions, and decimals.
Effective use of Microsoft Word and Excel.
Strong organizational, communication, listening, and problem-solving skills, with the ability to multitask.
Knowledge of commercial profitability concepts, competition, market opportunities, and customer prioritization.
Ability to work an assortment of days, evenings, and weekends as needed.
Proven sales ability and experience fulfilling customer transactions.
Formal or informal experience leading teams, supervising daily tasks, and working collaboratively toward goals.
Ability to meet the physical demands of the position, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.

Nice To Haves

A minimum of 3 years of prior automotive parts experience is preferred.
ASE certification is preferred but not required; ASE P2 certification or an ASE-ready equivalent is identified as a success factor.
Spanish language ability is a plus.

Responsibilities

Maintain commercial customer relationships.
Provide a GAS2 selling experience to commercial customers.
Achieve personal and store sales goals and service objectives.
Provide day-to-day supervisory support for Team Members.
Collaborate with the GM on coaching and development needs for Team Members.
Dispatch drivers and ensure delivery standards are achieved.
Maintain commercial stocking programs.
Build and maintain a network of second-source suppliers.
Maintain the core bank and commercial returns.
Maintain commercial credit accounts.
Partner with the GM to ensure proper driver coverage.
Source parts from special order, FDO, second source, and other channels.
Support commercial profitability by understanding competition, market opportunities, customer priorities, and pricing discounts in coordination with the Commercial Account Manager as needed.