Commercial Market Intelligence Intern

DP World•Charlotte, NC

11h•Hybrid

About The Position

The Commercial Market Intelligence Intern supports the Commercial organization by researching markets, customers, competitors, and industries and translating findings into actionable insights for commercial decision-making and growth opportunities. Working with the Commercial team and receiving mentorship from market intelligence professionals, the intern analyzes the logistics and supply chain landscape, identifies trends and opportunities, and develops insights about customers, industries, competitors, and potential growth areas. The role combines market research, data analysis, commercial strategy, artificial intelligence, automation, and business communication within a global logistics organization. The intern completes a manager-assigned project over the 10-week program, focused on a relevant commercial opportunity, business challenge, market, customer segment, or strategic interest. Working with the manager and stakeholders, the intern develops analysis and recommendations and presents the final project during Week 10. At the beginning of the program, the intern also establishes individual development goals focused on professional and technical capabilities. This is a hybrid role based in Charlotte, North Carolina, with four days onsite and one day remote. The program is scheduled for Summer 2027, May 31 to June 6. The position does not offer employment visa sponsorship; applicants must be legally authorized to work in the United States without sponsorship now or in the future.

Requirements

Currently pursuing a bachelor's or master's degree in Business, Economics, Supply Chain, Logistics, Finance, Data Analytics, Marketing, or a related field.
Strong analytical, research, and problem-solving skills.
Ability to synthesize information from multiple sources and communicate key findings clearly.
Strong written and verbal communication skills.
Curiosity about markets, industries, customers, and business strategy.
Interest in logistics, supply chain, transportation, and global trade.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities and work both independently and collaboratively.
Proficiency with Microsoft Office applications, particularly Excel and PowerPoint.
Interest in learning and applying new technologies to business challenges.
Must be legally authorized to work in the United States without employment visa sponsorship now or in the future.

Responsibilities

Research logistics and supply chain markets, industries, customer segments, and emerging trends relevant to Commercial priorities.
Monitor industry developments, competitor activity, market dynamics, and macroeconomic factors that may affect customers or commercial opportunities.
Gather information from internal and external sources and synthesize findings into concise, actionable insights.
Identify trends, market opportunities, risks, and potential areas for commercial growth.
Develop market and industry profiles to improve the Commercial team's understanding of priority sectors and customer segments.
Research prospective and existing customers to support account planning, opportunity development, and customer engagement.
Develop customer profiles and briefing materials covering business activities, supply chain characteristics, strategic priorities, industry developments, and other relevant insights.
Support Commercial teams in assessing potential growth opportunities across markets, customer segments, trade lanes, industries, or geographies.
Assist with opportunity sizing and analyses that support commercial prioritization and decision-making.
Connect external market intelligence with DP World's capabilities and potential customer needs.
Support research and analysis for commercial presentations, proposals, account planning, and business development initiatives.
Analyze qualitative and quantitative market and commercial data to identify patterns, trends, and insights.
Organize and analyze datasets using tools such as Excel, Power BI, or similar platforms.
Develop charts, dashboards, reports, and presentations to communicate findings to Commercial stakeholders.
Help improve how market and commercial intelligence is collected, organized, and shared across the team.
Support the development of repeatable research methodologies, trackers, and intelligence resources.
Explore ways to use artificial intelligence and automation to improve collection, analysis, and sharing of market, customer, competitor, and industry intelligence.
Support development of AI-enabled research workflows to synthesize information from multiple sources and identify commercial insights.
Identify repetitive research, reporting, or data-management activities that could be streamlined or automated.
Assist in developing and testing lightweight automation solutions, analytical tools, dashboards, or workflows to improve Commercial team efficiency.
Explore generative AI applications for market research, customer intelligence, competitive analysis, data interpretation, and insight generation.
Help develop repeatable prompts, templates, research methodologies, or other tools that enable effective AI use by Commercial teams.
Document solutions and recommended practices to support future adoption and scalability across the Commercial organization.
Complete a manager-assigned internship project throughout the 10-week program, working with the manager and relevant stakeholders to develop analysis and recommendations, and present the final project during Week 10.
Establish individual Intern Goals at the beginning of the program focused on skills or capabilities to develop.