Commercial Market Intelligence Intern

DP World • Charlotte, NC

21h • Hybrid

About The Position

The Commercial Market Intelligence Intern supports DP World's Commercial organization by researching markets, customers, competitors, and industries, then translating findings into actionable insights for commercial decisions and growth opportunities. Working with the Commercial team and receiving mentorship from market intelligence professionals, the intern analyzes the logistics and supply chain landscape, identifies trends and opportunities, and develops insights about customers, industries, competitors, and growth areas.

The role combines market research, data analysis, commercial strategy, artificial intelligence, automation, and business communication. During the 10-week Summer 2027 program, the intern completes a manager-assigned project addressing a commercial opportunity, business challenge, market, customer segment, or strategic interest. The intern develops analysis and recommendations with their manager and stakeholders and presents the final project in Week 10. At the beginning of the program, the intern also establishes individual goals for professional and technical development.

The position is based in Charlotte, North Carolina, with a hybrid schedule of four days onsite and one day remote. The listed program dates are May 31 to June 6, 2027.

Requirements

• Currently pursuing a bachelor's or master's degree in Business, Economics, Supply Chain, Logistics, Finance, Data Analytics, Marketing, or a related field.
• Strong analytical, research, and problem-solving skills.
• Ability to synthesize information from multiple sources and communicate key findings clearly.
• Strong written and verbal communication skills.
• Curiosity about markets, industries, customers, and business strategy.
• Interest in logistics, supply chain, transportation, and global trade.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities and work independently and collaboratively.
• Proficiency with Microsoft Office applications, particularly Excel and PowerPoint.
• Interest in learning and applying new technologies to business challenges.
• Must be legally authorized to work in the United States without employment visa sponsorship now or in the future.

Responsibilities

• Research logistics and supply chain markets, industries, customer segments, and emerging trends relevant to Commercial priorities.
• Monitor industry developments, competitor activity, market dynamics, and macroeconomic factors that may affect customers or commercial opportunities.
• Gather information from internal and external sources and synthesize it into concise, actionable insights.
• Identify trends, market opportunities, risks, and potential areas for commercial growth.
• Develop market and industry profiles to improve the Commercial team's understanding of priority sectors and customer segments.
• Research prospective and existing customers to support account planning, opportunity development, and customer engagement.
• Develop customer profiles and briefing materials covering business activities, supply chain characteristics, strategic priorities, industry developments, and other relevant insights.
• Support assessments of markets, customer segments, trade lanes, industries, and geographies where growth opportunities may exist.
• Assist with opportunity sizing and analyses that support commercial prioritization and decision-making.
• Connect external market intelligence with DP World's capabilities and potential customer needs.
• Support research and analysis for commercial presentations, proposals, account planning, and business development initiatives.
• Analyze qualitative and quantitative market and commercial data to identify patterns, trends, and insights.
• Organize and analyze datasets using tools such as Excel, Power BI, or similar platforms.
• Develop charts, dashboards, reports, and presentations that communicate findings to Commercial stakeholders.
• Help improve how market and commercial intelligence is collected, organized, and shared across the team.
• Support the development of repeatable research methodologies, trackers, and intelligence resources.
• Explore the use of artificial intelligence and automation to improve collection, analysis, and sharing of market, customer, competitor, and industry intelligence.
• Support AI-enabled research workflows that synthesize information from multiple sources and identify relevant commercial insights.
• Identify repetitive research, reporting, or data-management activities that could be streamlined or automated.
• Assist with developing and testing lightweight automation solutions, analytical tools, dashboards, or workflows to improve Commercial team efficiency.
• Explore the use of generative AI for market research, customer intelligence, competitive analysis, data interpretation, and insight generation.
• Help develop reusable prompts, templates, research methodologies, and other tools for effective AI use by Commercial teams.
• Document solutions and recommended practices to support future adoption and scalability across the Commercial organization.
• Complete a manager-assigned internship project, developing analysis and recommendations with the manager and relevant stakeholders and presenting the final project during Week 10.
• Establish individual Intern Goals focused on professional and technical development.

What This Job Offers

• Career Level: Intern