Commercial Loan Admin, Sr.

Columbia Bank•Spokane, WA

10d•$25 - $37•Onsite

About The Position

The Commercial Loan Admin serves as a primary liaison for commercial customers throughout onboarding and manages existing customer relationships on an ongoing, day-to-day, and transactional basis. Working closely with the Commercial Relationship Team and departments across the bank, this subject matter expert supports complex C&I, construction, and term loans, as well as deposit accounts and other services. The role helps provide an exceptional customer experience while ensuring accurate, complete, and compliant processing. The position prepares and monitors loan documentation and files, provides information for customer relationships to be set up on servicing systems, maintains records for third-party review and audits, and works with attorneys and other financial or legal resources on loan documents. It monitors closing conditions, loan and financial ticklers, customer requests, and account issues. The role also performs general ledger certification and analyzes insurance, title policies, title exceptions, and UCC searches for compliance with bank policy. The Commercial Loan Admin follows applicable bank policies, regulations, and training requirements, and maintains working knowledge of relevant regulations. The role may coach or mentor colleagues, support the manager, and perform other duties as assigned. This position is fully onsite at the posted Spokane, Washington location and may require occasional travel.

Requirements

More than 10 years of banking, loan administration, and documentation experience.
Highest-level specialized experience and knowledge of the commercial department or function, including proficiency preparing complicated reports and documents.
Solid loan administration experience and knowledge of complex lending structures, letters of credit, borrower-based lending, multi-phased construction, and multiple collateral properties.
Knowledge of real estate construction draw analysis, reconciliation, and disbursement.
Ability to analyze title insurance commitment reports, including title exceptions, and prepare title and escrow instructions.
Strong analytical and problem-solving skills.
Ability to provide backup to the manager and give direction to other associates as needed or requested.
Strong written and verbal communication skills.
Ability to work effectively with individuals and groups across the company and manage internal and external customer relationships.
Proficiency with personal computers, Word, Excel, and other business machines.
Occasional travel may be required.
Ability to work fully onsite at the posted location.

Nice To Haves

High school diploma or GED.
Bachelor's degree in business, finance, or a related discipline.

Responsibilities

Serve as a primary liaison with commercial customers during onboarding and manage existing relationships on an ongoing, day-to-day, and transactional basis.
Partner with the Commercial Relationship Team to obtain and review information for underwriting, documentation, and closing of complex C&I, construction, and term loans, as well as deposit accounts and other services.
Set up, process, and monitor documents and files to ensure package completion, customer-request specifications, and regulatory compliance.
Prepare data input sheets and provide information needed to board customer relationships on bank servicing systems.
Maintain required documentation for third-party review and prepare files for timely audits.
Work with attorneys and other financial or legal resources to negotiate accurate documents that protect the bank's interests in credit relationships.
Set up and monitor loan and financial ticklers, ensure closing conditions are met, and ensure loans close within required time frames.
Work directly with customers to review and resolve problems or issues with bank products and services and facilitate account maintenance and advance requests.
Perform general ledger certification, including research, balancing, and certification.
Analyze property and liability insurance, title policies and exceptions, and UCC searches for compliance with bank policy and procedures.
Comply with applicable bank regulations, policies, procedures, and required annual or job-specific training; keep current on regulatory changes.
Maintain working knowledge of applicable written policies and regulations, including the Bank Secrecy Act, Regulation CC, Regulation E, and Bank Security requirements.
Coach, mentor, or train others and teach coursework as a subject matter expert when asked.
Demonstrate and foster Columbia's corporate culture, take personal initiative, and set a positive example.
Perform other duties as assigned.

Benefits

Medical, dental, and vision plans.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.
The role may be eligible for performance-based incentive compensation.