Commercial Loan Admin, Sr.

Columbia Bank•Spokane, WA

8d•Onsite

About The Position

Acts as a primary liaison with Commercial customers during all phases of onboarding a new banking relationship. Manages and monitors existing Commercial customer relationships on an ongoing, day-to-day, and transactional basis, working in close partnership with the business unit and other departments throughout the bank. Serves as a subject matter expert on processes and requirements needed to provide an exceptional customer experience. Partners with the Commercial Relationship Team to obtain and review information required for underwriting, documentation, and closing complex C&I (Commercial & Industrial), construction, and term loans, as well as deposit accounts and other services. Sets up, processes, and monitors documents and files for package completion, adherence to customer requests, and regulatory requirements. Independently prepares data input sheets and provides information needed to board customer relationships on bank servicing systems. Maintains required documentation for third-party review and prepares files for timely audits. Works with attorneys and other financial or legal resources to negotiate accurate documents that protect the financial institution’s interests. Sets up and monitors loan and financial ticklers, ensures closing conditions are met, and closes loans within required time frames. Works directly with customers to resolve problems regarding bank products and services and to facilitate account maintenance and advance requests. Performs GL Certification, including research, balancing, and certification. Analyzes property and liability insurance, title policies and exceptions, and UCC searches for compliance with bank policy and procedure. Demonstrates compliance with applicable bank regulations, policies, procedures, and required training, and keeps current on regulatory changes. Maintains working knowledge of written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other applicable regulations. May coach, mentor, or train others and teach coursework as a subject matter expert. Actively learns, demonstrates, and fosters Columbia’s corporate culture, takes personal initiative, and supports the vision to become the “Business Bank of Choice.” May perform other duties as assigned. This position is fully onsite at 111 N Wall St Building, Spokane, WA 99201. Occasional travel is required. The pay range is $25.00 to $37.00; the selected candidate’s rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation.

Requirements

More than 10 years of banking, loan administration, and documentation experience (required).
Highest level of specialized experience and knowledge of the commercial department or function, including proficiency in preparing complicated reports and documents.
Solid loan administration experience and knowledge of complex lending structures, letters of credit, borrower-based lending, multi-phased construction, and multiple collateral properties.
Knowledge of real estate construction draw analysis, reconciliation, and disbursement.
Ability to analyze title insurance commitment reports, including title exceptions, and prepare title and escrow instructions.
Demonstrated analytical and problem-solving skills.
Ability to provide backup to the manager and provide direction to other associates as needed or requested.
Strong written and verbal communication skills.
Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships.
Proficiency with personal computers, Word, Excel, and other business machines.
Occasional travel required.
High school diploma or GED preferred.
Bachelor’s degree in business, finance, or a related discipline preferred.

Nice To Haves

High school diploma or GED.
Bachelor’s degree in business, finance, or a related discipline.

Responsibilities

Act as a primary liaison with Commercial customers throughout onboarding of new banking relationships.
Manage and monitor existing Commercial customer relationships on an ongoing, day-to-day, and transactional basis in partnership with the business unit and other bank departments.
Partner with the Commercial Relationship Team to obtain and review information for underwriting, documentation, and closing complex C&I, construction, and term loans, as well as deposit accounts and other services.
Set up, process, and monitor documents and files to complete packages according to customer requests and regulatory requirements.
Prepare data input sheets and information needed to board customer relationships on bank servicing systems.
Maintain required documentation for third-party review and prepare files for timely audits.
Work with attorneys and other financial or legal resources to negotiate documents that protect the financial institution’s interests.
Set up and monitor loan and financial ticklers for accuracy and timeliness.
Ensure all closing conditions are met and loans close within required time frames.
Work directly with customers to resolve problems involving bank products and services and facilitate account maintenance and advance requests.
Perform GL Certification, including research, balancing, and certification.
Analyze property and liability insurance, title policies and exceptions, and UCC searches to ensure compliance with bank policy and procedure.
Follow bank policies and procedures, comply with applicable regulations, complete required training, and stay current on regulatory changes.
Maintain working knowledge of policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other applicable regulations.
Coach, mentor, or train others and teach coursework as a subject matter expert when asked.
Demonstrate and foster Columbia’s corporate culture and support its vision to become the “Business Bank of Choice.”
Perform other duties as assigned.

Benefits

Medical, dental, and vision plans for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance.
Disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.
Performance-based incentive compensation may be available.