Commercial Lines Support

Higginbotham•Fort Worth, TX

About The Position

The Commercial Lines Support Representative assists the Commercial Lines department with administrative tasks. Duties include processing mail, attaching documents, invoicing and billing, policy issuance, servicing customer needs, and completing other clerical tasks and projects as instructed. The role calls for problem-solving, attention to detail, clear communication, timely task completion, teamwork, client focus, dependability, creative thinking, organization, and adaptability.

Requirements

  • High school diploma or equivalent.
  • Ability to lift 25 pounds.
  • Ability to repeatedly use sight to read documents and computer screens.
  • Ability to repeatedly use hearing and speech to communicate by telephone and in person.
  • Ability to perform repetitive hand movements, including keyboarding, writing, and 10-key use.
  • Ability to walk, bend, sit, reach, and stretch in all directions.

Nice To Haves

  • Experience with Microsoft Excel, Word, PowerPoint, and Outlook.
  • Ability to analyze and solve problems.
  • Attention to detail.
  • Clear verbal and written communication skills.
  • Ability to complete tasks efficiently and manage priorities.
  • Team collaboration.
  • Client focus.
  • Dependability and punctuality.
  • Creative thinking and openness to process improvements.
  • Organizational skills and ability to manage multiple projects.
  • Adaptability to changing situations and priorities.

Responsibilities

  • Process incoming and outgoing mail.
  • Attach documents.
  • Perform invoicing and billing.
  • Issue policies.
  • Service customer needs.
  • Complete other clerical tasks and projects as instructed.

Benefits

  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Prescription drug coverage.
  • 401(k).
  • Equity incentive plan.
  • Supplemental benefits for physical, emotional, and financial wellbeing.
  • Employee Wellness Program.
  • Company-paid holidays.
  • Paid time off (PTO).
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