Commercial Lines Specialist

Church Mutual Insurance Company, S.I.•,

5d•Remote

About The Position

Support the development, configuration, implementation, and maintenance of commercial property and casualty insurance products by combining insurance expertise, product analysis, and technology-enabled solutions. Partner with underwriting, actuarial, compliance, product, and technology stakeholders to translate business requirements into configured product solutions that support profitability, operational efficiency, regulatory compliance, and speed to market. Conduct research, analysis, product configuration, testing, and implementation activities within Guidewire PolicyCenter and related policy administration systems. Use commercial insurance knowledge and technical capabilities to optimize product performance, streamline workflows, improve data quality, and support strategic business initiatives. The work environment is a professional office or home office environment. Duties may include other job-related tasks, and the employer may change or assign duties.

Requirements

Bachelor’s degree, or comparable industry experience; a high school diploma or equivalent is required.
At least five years of commercial property and casualty insurance experience in underwriting, product development, product management, configuration, actuarial, underwriting administration, business analysis, or a related function.
Strong knowledge of commercial property and casualty insurance products, underwriting operations, policy administration processes, and policy lifecycle activities.
Understanding of configurable business rules, product structures, workflows, data relationships, system integrations, and policy administration technology.
Experience conducting market, competitor, rate, product, or filing analysis to support business recommendations and implementation decisions.
Understanding of modern product development methodologies, including business requirements, user stories, acceptance criteria, testing, defect resolution, and implementation practices.
Strong analytical and problem-solving skills to develop, test, implement, and support solutions for complex business, product, and system issues.
Strong listening, written, verbal, and presentation skills, with the ability to communicate effectively with business and technical stakeholders.
Organized, analytical, self-motivated, and capable of managing multiple priorities and deadlines.

Nice To Haves

CPCU, ARM, ASLI, or evidence of continuing and progressive insurance education.
Experience configuring products in Guidewire PolicyCenter or similar no/low-code configurable policy administration systems.
Working knowledge of XML, JSON, query tools, data structures, integrations, or related technologies.

Responsibilities

Lead insurance product initiatives through research, analysis, no/low-code configuration, testing, implementation, and post-production validation.
Apply commercial property and casualty insurance knowledge, including underwriting workflows and policy lifecycle processes, to support product development and operational effectiveness.
Partner with underwriting, product, actuarial, compliance, and technology teams to gather requirements and translate business needs into configurable product solutions.
Configure and maintain commercial insurance products in Guidewire PolicyCenter’s no/low-code Advanced Product Designer application, including coverages, business rules, forms, workflows, and product attributes.
Support development of business requirements, process flows, user stories, acceptance criteria, and documentation describing product behavior and system functionality.
Participate in functional, regression, product validation, rate verification, forms attachment, and integration testing.
Identify, analyze, and resolve product configuration, workflow, system, and data issues with business and technology teams.
Conduct competitor, market, rate, and filing analyses to support product recommendations and business strategy.
Support development, submission, implementation, and maintenance of state filings with product, compliance, and actuarial teams.
Analyze data relationships, system integrations, workflow impacts, and operational requirements for product enhancements and business initiatives.
Identify opportunities to streamline processes, improve data quality, optimize workflows, and increase operational efficiency across configurable systems.
Communicate project status, technical issues, timelines, dependencies, risks, decisions, and business impacts to leadership and stakeholders.
Develop and maintain underwriting protocols, product documentation, and no/low-code configuration standards that support consistent business practices and regulatory compliance.