Commercial Lines Insurance Account Manager

Varney Agency•Scarborough, ME
•$37,500 - $80,000•Onsite

About The Position

Varney Agency, a family-owned Property & Casualty, Life & Health, and Surety insurance provider, is seeking a motivated, service-oriented Large Commercial Insurance Account Manager to join its growing team throughout Maine. This is an in-office position. The Account Manager builds and maintains client relationships, assesses client needs, and reviews policies to help ensure clients have appropriate coverage. The role provides account support for assigned large commercial clients and works with clients, producers, carriers, and internal team members throughout the policy lifecycle.

Requirements

  • Maine Property & Casualty License.
  • At least 5 years of experience handling large commercial insurance accounts.
  • Strong knowledge of commercial insurance.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Proficiency in computer applications, including CMS software and Microsoft Office Suite.

Responsibilities

  • Serve as the primary service contact for assigned large commercial lines clients, delivering responsive and high-quality account support.
  • Manage the full policy lifecycle, including renewals, endorsements, new business placement, cancellations, and account reviews.
  • Lead the renewal process by gathering updated exposure data, preparing marketing submissions, and coordinating quotes with carriers.
  • Analyze coverage, identify potential gaps, and provide recommendations to help ensure clients maintain appropriate protection.
  • Develop and maintain strong relationships with clients, producers, and carriers to support account retention and growth.
  • Prepare and issue certificates of insurance and other policy documentation accurately and efficiently.
  • Support clients through the claims process by assisting with claim reporting, documentation, and carrier communication.
  • Partner with producers on account strategy, renewal planning, and opportunities to expand coverage or service.
  • Maintain accurate documentation and activity records in the agency management system in accordance with compliance and E&O standards.
  • Coordinate with internal team members, including processors, to ensure timely and effective client service.

Benefits

  • Competitive benefits and compensation.
  • Opportunities for professional growth.
  • Supportive work environment.
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