Commercial Lines Insurance Account Manager

Houchens Insurance Group•Grand Prairie, TX

About The Position

The Commercial Lines Insurance Account Manager analyzes and responds to requests from policyholders and internal production and marketing personnel for information about insurance policies. The role provides daily client service, builds client relationships, and handles communications and meetings. It also supports renewal marketing for smaller groups and supervises one to two Client Associates by assigning and directing their work.

Requirements

At least seven years of related insurance experience and/or training, preferably handling multi-line, large commercial accounts, or an equivalent combination of education and experience.
Hold an applicable state insurance license or be able to obtain one within 90 days of employment.
Be able to obtain insurance designations specified by the organization’s education plan.
Ability to read, analyze, and interpret complex documents such as insurance policies.
Ability to respond effectively to inquiries or service issues from company personnel and clients.
Ability to speak and represent the company effectively before groups of customers.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Nice To Haves

Experience handling multi-line, large commercial accounts.

Responsibilities

Provide daily service to clients, build relationships, manage phone calls and emails in a timely manner, and attend meetings.
Market groups with under $10,000 in revenue that are not affiliated with a larger account, and prepare formal renewal presentations.
Work as part of the team.
Supervise 1–2 Client Associates, including assigning and directing their work.